I would say that the most challenging part of living here, which I didn't expect, is working here. People have a very strong work ethic for sure, but there are two key things which just don't seem to exist in an Indian office. The first is following deadlines and the other is a sense of urgency.
I was sitting in a meeting the other day and I found myself thinking of the line from
MacBeth "tomorrow, and tomorrow, and tomorrow". Not at all because of the context of the play, but because I hear the word "tomorrow" about a million times a day. For example, if I ask someone at work when we can expect something, frequently the answer is tomorrow. But the reality is probably not tomorrow, maybe the next day, but more than likely in a week or so. Now, as you may be aware, I'm not the most patient person in the world (to put it mildly) so this has taken a big effort on my part to get used to. It isn't that the staff are lying to me. It is that they hope to do it tomorrow but if they don't, that is okay too.
The problem is figuring out the clients. They will definitely lie. The payment we were guaranteed to receive by July 31st we got yesterday...but about 1/2 of what it should be.
I can't figure out why this is. Someone told me that in India that people don't want to disappoint you so they will tell you what you want to hear. Also, pretty much everything here is negotiable so my deadline may be arbitrary. I went to the doctor again on Tuesday and the clerk asked for a 500 rupee payment. To which I said "usually I pay 600" (yes, I'm too honest) to which he said "oh, 600 then". Apparently doctor's visits are negotiable too.
My way of dealing with this is to ask for everything a few weeks before I actually need it and hope that is comes through somewhere in the vicinity of the right time. And if it doesn't I'll just figure out a way to negotiate an extension and plan for tomorrow, and tomorrow, and tomorrow.
Final note: I have to imagine that about 1/2 the people reading this think that it is classic geeky me that my mind goes straight to
Shakespeare; and my dad is probably very proud that Shakey was my first thought.
Second final note: India won a second medal in the Olympics. A bronze for wrestling. This is a HUGE deal here. Two individual medals in one Olympics having never won any before.